Privacy Policy
General
At Finathentic, with the domain name www.finathentic.com, we value your need for online privacy and protect any personal and business information you may share with us in an appropriate manner. Our practices concerning the use of your personal information are set forth below in this Privacy Policy. By using Finathentic services, you consent to the terms of this Privacy Policy as it may be updated from time to time. This Privacy Policy applies exclusively to www.finathentic.com.
- Information Record & Use
1.1 Personal and Business Information
During the registration process to create a user account, we request your name, mobile number, and email address. This information is used solely to provide access to your user account. We may also use it to inform you about new services, updates, upcoming events, and changes to this Privacy Policy. Finathentic may have access to third-party personal information provided by you as part of using Finathentic services, such as contacts in your Finathentic account. This information may include third-party names, email addresses, phone numbers, and physical addresses and will be used solely for servicing your requirements as expressed by you to Finathentic and as part of your use of Finathentic services. We do not share this third-party personal information with anyone for promotional purposes, nor do we use it for any purposes not expressly consented to by you.
When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver a one-time email. Your friend may contact us at [sales@finathentic.com](mailto:contact@finathentic.com) to request that we remove this information from our database. We post user testimonials on our website, which may include names and other personal information. We obtain permission from our users before posting these on our website. Finathentic is not responsible for the personal information users elect to post within their testimonials.
1.2 Usage Details
We record your usage details, such as time, frequency, duration, pattern of use, features used, and the amount of storage used, to enhance your experience of Finathentic services and to help us provide you with the best possible service.
1.3 Contents of Your User Account
We store and maintain data in secure cloud servers. To prevent data loss due to errors or system failures, we may retain and use your personal information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible to Finathentic employees except in circumstances specifically mentioned in this Privacy Policy and the Terms of Use. We also do not scan the contents of your user account for serving targeted advertisements.
1.4 Payment Information
In the case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the cardholder, the expiry date, and the last four digits of the credit card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputable payment gateway service provider, who is bound by confidentiality obligations.
1.5 Visitor Details
We use the Internet Protocol (IP) address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze trends, administer the website, track visitors’ movements, and improve our website. We link this automatically collected data to other information we collect about you.
1.6 Cookies
We use temporary and permanent cookies to enhance your experience of Finathentic services. Temporary cookies will be removed from your computer each time you close your browser. By selecting the ‘keep me signed-in’ option in Finathentic services, a permanent cookie will be stored on your computer, and you will not be required to sign in with complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in, to maintain and recall your preferences within the website. Technologies such as cookies, beacons, tags, and scripts are used by Finathentic and our partners (such as reseller partners), affiliates, or service providers (such as analytics service providers). These technologies are used for analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
- Links from Our Website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you on such other websites. We encourage you not to provide personal information without assuring yourself of the privacy practices of other websites.
- Social Connects
You can log in to our site using authentication from your social media accounts. These services will authenticate your identity and provide you with the option to share certain personal information with us, such as your name and email address, to pre-populate our sign-up form.
- Information Sharing
We may need to share your personal information and your data with our affiliates, resellers, service providers, and business partners solely for the purpose of providing Finathentic services to you. The purposes for which we may disclose your personal information or data to our service providers may include, but are not limited to, data storage, database management, web analytics, and payment processing. These service providers are authorized to use your personal information or data only as necessary to provide these services to us. In such cases, Finathentic will also ensure that such affiliates, resellers, service providers, and business partners comply with this Privacy Policy and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your personal information or data with any person outside Finathentic for any purpose that is not directly connected with providing Finathentic services to you. We will share your personal information with third parties only in the ways described in this Privacy Policy. We do not sell your personal information to third parties. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners and advertisers.
Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to local law enforcement authorities under legal processes or enforceable government requests. In addition, we may also disclose personal information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Finathentic in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If Finathentic is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.
- Security of Information
We adopt industry-appropriate data collection, storage, processing practices, and security measures, as well as physical security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Finathentic services to you and are bound by confidentiality obligations.
- Updating & Deleting Information
Users who wish to correct, update, or remove any personal or business information, including those from a public forum, directory, or testimonial on our site, may do so either by accessing their user account or by contacting Finathentic Customer Support at [sales@finathentic.com](mailto:sales@finathentic.com). Such changes may take up to 48 hours to take effect. We respond to all inquiries within 30 days.
- Access to Investigate
We may need to provide access to your personal information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for using Finathentic services. However, Finathentic will ensure that such access is in compliance with this Privacy Policy and subject to appropriate confidentiality and security measures.
- Privacy Policy Enforcement
We make every effort, including periodic reviews, to ensure that personal or business information provided by you is used in conformity with this Privacy Policy. If you have any concerns regarding our adherence to this Privacy Policy or the manner in which personal or business information is used for the purpose of providing Finathentic services, please contact Finathentic Customer Support at [sales@finathentic.com](mailto:sales@finathentic.com). We will contact you to address your concerns and will cooperate with regulatory authorities if needed.
- Changes to Privacy Policy
We may modify this Privacy Policy upon notice to you at any time through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights
, you will be provided with at least 30 days’ advance notice of the changes by email to your primary email address. You may terminate your use of Finathentic services by providing notice via email within 30 days of being notified of the availability of the modified Privacy Policy if the changes substantially affect your rights in connection with the use of Finathentic services. Your continued use of Finathentic services after the effective date of any change to the Privacy Policy will be deemed your agreement to the modified Privacy Policy. You will not receive email notifications of minor changes to the Privacy Policy. If you are concerned about how your personal information is used, you should check back at this page periodically.
- Third-Party Widgets
Finathentic supports third-party widgets, such as Facebook and Twitter buttons, on the website that allows users to share articles and other information on different platforms. These widgets may collect your IP address, which pages you are visiting on our site, and may set a cookie to enable the widgets to function properly. These widgets do not collect or store any personal information from users on the website and simply act as a bridge for your convenience in sharing information. Your interactions with these widgets are governed by the privacy policy of the company providing them.
For any questions regarding our Privacy Policy, please contact us at [sales@finathentic.com](mailto:sales@finathentic.com). We will respond to all inquiries within 30 days of receipt upon verifying your identity.